When Should You Hire a Public Adjuster?

September 23, 2024
Public Adjusters

Property owners often face the daunting task of navigating insurance claims after suffering damage from events such as fires, storms, or flooding. While insurers have adjusters to assess claims, hiring a public adjuster can be crucial in certain circumstances. These licensed professionals work solely on behalf of the policyholder to ensure a fair settlement. Here are some key scenarios where hiring a public adjuster could make a significant impact on your claim outcome.

1. Complex or Large-Scale Claims

For large-scale claims involving extensive damage, such as after a natural disaster or a major property loss, policyholders may find it overwhelming to manage the claims process. A public adjuster can provide in-depth knowledge of your policy and the value of your losses, ensuring all damages are accounted for. Studies have shown that public adjusters often recover higher settlements for claimants compared to those who handle claims alone. According to a report from the Florida OPPAGA (Office of Program Policy Analysis and Government Accountability), public adjusters can increase claim settlements by up to 747% for non-catastrophic claims​(Vulcan Post).

2. Disputed or Denied Claims

If your insurance company has denied your claim, or if the claim has been significantly underpaid, a public adjuster can help you challenge these decisions. They will review your policy and the specifics of your claim to negotiate with your insurer, potentially recovering money that was initially denied. Public adjusters are skilled at recognizing when an insurance company may not be fully compensating you based on the policy terms.

3. Time Constraints

Managing an insurance claim is a time-consuming process that involves documentation, communication with insurance adjusters, and negotiation. For business owners or property managers dealing with other pressing concerns, hiring a public adjuster can save time while ensuring the claim is handled professionally. This frees up your time for more immediate responsibilities while ensuring that the claim is moving forward efficiently.

4. Underestimating the Damage

It’s common for insurance company adjusters to miss or undervalue certain types of damage, especially when the damage is not immediately visible or apparent. Public adjusters perform a thorough investigation of your property and ensure that hidden or long-term damage is factored into the claim. Whether it’s structural issues, water damage that may lead to mold, or damaged equipment, public adjusters make sure all losses are included.

5. Settlement Negotiations

Insurance companies have teams of professionals working to minimize their payouts. Without expertise in the claims process, policyholders may be at a disadvantage when negotiating settlements. Public adjusters are familiar with industry practices, state regulations, and the tactics insurers might use to minimize claims. By having a public adjuster on your side, you level the playing field and can achieve a more favorable settlement.

6. Post-Catastrophe Claims

In the aftermath of natural disasters like hurricanes or wildfires, insurers may be overwhelmed with claims, leading to delayed or insufficient settlements. Public adjusters can accelerate the process, ensuring that your claim doesn’t get lost in the system. According to a study by United Policyholders, public adjusters were found to secure up to 574% more for homeowners affected by disasters than what the insurer initially offered​(Vulcan Post).

7. You’re Unsure About the Process

If you’re unfamiliar with the insurance claims process, hiring a public adjuster can provide peace of mind. Insurance policies can be complex, and policyholders often don’t know all the intricacies of their coverage. A public adjuster can clarify your policy, explain your rights, and guide you through the claims process.

Benefits of Hiring a Public Adjuster

Public adjusters work on a contingency basis, meaning they are paid a percentage of the claim payout, typically ranging from 5% to 20%, depending on the claim’s size and complexity. This fee structure means that they are motivated to maximize your settlement, and you only pay them if they recover additional funds on your behalf.

Public adjusters also take the stress out of the claims process, ensuring that you have a knowledgeable advocate who understands insurance policies, can communicate effectively with the insurance company, and will fight for your rights as a policyholder.

Conclusion

Hiring a public adjuster can be a wise decision, particularly for complex, large, or disputed claims. Their expertise can lead to significantly higher settlements, faster resolutions, and reduced stress for property owners. In many cases, the additional settlement they recover far outweighs their fees, making their services invaluable.

Whether you are dealing with a minor claim or a large-scale disaster recovery, a public adjuster can help ensure you receive the compensation you’re entitled to. If you’re unsure whether your claim warrants hiring a public adjuster, reach out to Continental Adjusters for guidance and expert support throughout the claims process.

References:

  • OPPAGA Report on Public Adjusters, 2010​(Vulcan Post)
  • United Policyholders Study on Public Adjuster Impact​(Vulcan Post)

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