Privacy Policy
This privacy policy (“Privacy Policy”) describes how Continental Adjusters LLC (“Company”, “Continental Adjusters LLC”, “we”, “our” or “us”) collects and uses information that we process in connection with your use of this website and any other websites we operate that link to this Privacy Policy (collectively, our “Sites”) and all other products or services available through those Sites (collectively, our “Service”). If a separate or different privacy policy applies to a specific website or service that Continental Adjusters LLC operates, we will indicate that by providing that separate specific privacy policy on that website or with that service (the “Specific Privacy Policy”). With respect to the other website or service, those Specific Privacy Policies may apply, rather than this Privacy Policy, and to the extent there is a conflict between the terms of this Privacy Policy and a Specific Privacy Policy, the terms of the Specific Privacy Policy shall apply to your use of that website or service.
Please read this Privacy Policy carefully to better understand our privacy practices as you use our Sites and Services. Any changes to this Privacy Policy will appear on this page, so we encourage you to review it periodically.
BY USING THE SITES, YOU CONSENT TO AND ACCEPT THE PRIVACY PRACTICES DESCRIBED IN THIS PRIVACY POLICY.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and SMS consent are not shared, sold, or rented to any third parties or affiliates under any circumstances. This applies to every section of this Privacy Policy; no other category of data sharing described below includes your mobile opt-in information or SMS consent. See our SMS / TEXT MESSAGING PROGRAM section for full details.
INFORMATION WE COLLECT
When you access our Sites, we may need to collect certain information in order to complete your request. The information we collect varies depending upon the product or service you are using. You can access much of the Website without providing any personal information. We describe below how we collect information on our Sites and Services.
INFORMATION YOU PROVIDE US
We collect the following Personal Information from or about you when you provide it to us. Personal information includes any information that may personally identify you. The types of personal information we may collect include, but are not limited to, the following:
- Name
- Email address
- Company name
- Phone number
- Mailing address
- Any other information you choose to provide us
INFORMATION COLLECTED AUTOMATICALLY
Certain information on our Service is collected automatically by means of various software tools. We have a legitimate interest in using such information to assist in systems administration, information security and abuse prevention, to track user trends, and to analyze the effectiveness of our Service.
LOG FILES
Log files refer to information that is automatically sent by your web browser or device, or otherwise automatically collected, each time you view or interact with our online Service. The information inside the log files may include IP addresses, type of browser, internet service provider, date and time stamp, referring and exit pages, clicked pages and other information your browser may send to us.
DEVICE & ONLINE USAGE
We may collect information about your computer, browser, mobile or other device that you use to access our Service. We may use cookies, pixels, log files and other techniques to collect such information, including IP address, device identifiers and other unique identifiers, browser type, browser language, operating system name and version, device name and model, referring and exit pages, dates and times of Service access, links clicked, features used, crash reports and session identification information.
ANALYTICS SERVICES
We may use certain third-party analytics services to improve the functionality, features, or delivery of our Service. We may also use these analytics services to understand user trends and usage of our Service.
COOKIES
We use cookies to make interactions with our Service easy and meaningful. When you visit our Service, our servers may send a cookie to your computer. We may use cookies that are session-based or persistent. Session cookies exist only during one session. They disappear from your computer when you close your browser software or turn off your browser. Persistent cookies remain on your computer after you close your browser software.
We use cookies that enable you to navigate our Service and use its features. We use cookies to provide features and services such as:
- Remembering your preferences and allowing you to enter your information less frequently
- Presenting information that is targeted to your interests
- Measuring the effectiveness of our Sites, Services, content, and advertising
- Providing other services and features that are available through the use of cookies
The Options/Settings section of most internet browsers will tell you how to manage cookies and other technologies that may be transferred to your device, including how to disable such technologies. You can disable our cookies or all cookies through your browser settings, but please note that disabling cookies may impact some of our Service features and prevent the Service from operating properly.
WEB BEACONS AND SIMILAR TRACKING TECHNOLOGIES
When you visit our Service, we may collect your IP address for certain purposes, such as monitoring the regions from which you access our Website. We may use web beacons alone or in conjunction with cookies to compile information about your usage of our Service and interaction with emails from us. We may use web beacons to operate and improve our Service.
HOW WE USE YOUR INFORMATION
We use the information you provide or that we collect in various ways to provide our Site and Services or operate our business. More specifically, we use your information to:
- Provide requested products and/or services to you
- Enable you to engage with our Sites and Services and facilitate your experience
- Analyze, administer, improve, and personalize the Site, our products, or services
- Communicate with you about requested products or services
- Provide important information and updates about products or services that you have requested or are using
- Send you requested newsletters or other information relating to our company, products, services, or events
- Send you information and promotional materials about products and services that may be of relevant interest to you
- Contact you to fill out surveys, obtain feedback, or participate in other types of market research
- Protect our rights or our property and to ensure the technical functionality and security of the Service
- Comply with applicable law, assist law enforcement, and respond to regulatory or other legal inquiries
- Fulfill any purpose for which you provide consent or direction
HOW WE SHARE OR DISCLOSE YOUR INFORMATION
We limit the release of information and require privacy protections in our business relationships. We do not sell customer information. We do share your information in operating our business and providing our services and in the contexts below.
OUR THIRD PARTY SERVICE PROVIDERS
We transfer information to our third-party service providers to perform tasks on our behalf and to assist us in providing our Service. For example, we may share your information with service providers who assist us in performing core functions such as hosting, data storage, security, technical support, tracking and reporting functions, quality assurance, and other services.
In the performance of our Service, we may share information from or about you with these third parties so that we can provide and operate our Service.
ADVERTISERS
From time to time, we may engage advertising services to assist us in advertising our brand and Service based upon your interests and in order to display content that is relevant to you. These services may target advertisements on our marketing website as well as third-party websites based on cookies or other information indicating previous interaction with our Service.
This does not include mobile opt-in information or SMS consent, which is never shared with third parties or affiliates for marketing, promotional, or other purposes.
BUSINESS PARTNERS
From time to time, we may partner with other companies to jointly offer products or services. If you purchase or specifically express interest in a jointly offered product or service from us, we may share information collected in connection with your purchase or expression of interest with our joint promotion partner(s).
We do not control our business partners’ use of the information we collect, and their use of the information will be in accordance with their own privacy policies.
IN THE EVENT OF MERGER, SALE, OR CHANGE OF CONTROL
We may transfer or assign this Privacy Policy and any information to a third-party entity that acquires or is merged with us as part of the evaluation of an entry into such transactions, or in the course of a merger, acquisition, sale, or other change of control, such as the result of a bankruptcy proceeding.
This does not include mobile opt-in information or SMS consent, which is never shared with third parties or affiliates for marketing, promotional, or other purposes.
OTHER DISCLOSURES
We may disclose information about you if we have a good faith belief that disclosure is helpful or reasonably necessary to:
(i) comply with any applicable law, regulation, legal process, or governmental request;
(ii) enforce our agreements, including investigations of potential violations thereof;
(iii) detect, prevent, or otherwise address fraud or security issues; or
(iv) protect against harm to the rights, property, or safety of Continental Adjusters LLC, our users, or the public.
SMS / TEXT MESSAGING PROGRAM
Continental Adjusters LLC operates text messaging programs, each governed by this section and each requiring its own opt-in consent. These programs include appointment and service-related notifications, customer support conversations, and follow-up messages for individuals who request information or services from us and separately opt in to receive text messages.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. We do not share, sell, or rent your mobile phone number or your text messaging opt-in consent. We may share mobile information only with the service providers, such as our SMS carrier, that we need in order to deliver the messages you request, and only as required by law. All other data-sharing described elsewhere in this Privacy Policy, including the “Advertisers,” “Business Partners,” “Aggregated or De-Identified Information,” and “Other Disclosures” sections, excludes text messaging originator opt-in data and consent. That information is not shared with any third parties under any circumstances.
Appointment and service-related notifications. When you opt in to receive text messages from Continental Adjusters LLC, we collect your mobile phone number and a record of your consent so we can send appointment reminders, service-related notifications, updates, and other messages related to requests you have made.
Customer support messages. When you contact Continental Adjusters LLC and separately consent to receive text follow-up, we may send customer-care text messages such as replies to your inquiry, updates regarding a requested service, and messages about a question or request you have submitted.
Follow-up messages. When you request information or services from Continental Adjusters LLC and check the separate, unchecked box agreeing to receive text messages, we collect your mobile phone number and a record of your consent so we can text you to schedule or confirm appointments, provide information regarding your request, follow up afterward, and send related communications. This program is only for individuals who opt in; we never text purchased, rented, or third-party lists. You can reply STOP at any time to unsubscribe or HELP for help.
Message frequency, rates, and opting out. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to unsubscribe from text messages, or reply HELP for help. Carriers are not liable for delayed or undelivered messages.
AGGREGATED OR DE-IDENTIFIED INFORMATION
To better serve our users and improve our Service, we may conduct research on user demographics, interests and behavior or engage in other activities based on personal information and/or information that we aggregate or de-identify.
Aggregated or de-identified information is not considered personal information and does not identify a user personally. We may use and share this aggregated or de-identified information with our affiliates, agents, business partners, and/or other third parties and in any manner not prohibited by law.
This does not include text messaging opt-in data or consent, which we never share with any third parties.
LEAVING OUR WEBSITE AND/OR LINKING TO THIRD PARTIES
We strive to ensure that any information you send us is safe. When you leave this Website and go to another linked site, we are not responsible for the content or availability of the linked site.
The privacy and security policies of the linked site may differ from those practiced by us. The inclusion of any link does not imply our endorsement of any other company, its site(s), or its product(s) and/or service(s). We are not responsible for the privacy practices or content of any other site.
SOCIAL MEDIA AND PLUG-INS
Our online services may use social media plug-ins to enable you to easily interact with certain social media websites and share information with others.
When you visit our online services, the operators of available social media plugins may place a cookie on your device enabling such operators to recognize individuals who have previously visited our online services.
If you are logged into these social media websites while visiting our online services, the social media plugins may allow the relevant social media websites to receive information that you have visited our online services or other information.
We do not control any of the content or privacy practices of social media platforms. We may also interact with you on social media platforms. If you contact us on one of our social media platforms, request services, or otherwise communicate directly with us on social media, we may contact you to interact with you.
For more information about social media advertising and social media plugins, please refer to the applicable social media websites’ privacy and data sharing statements.
DO NOT TRACK
Third parties may collect information about you across different websites, including our Website. We do not currently utilize the capability to respond to web browser Do Not Track signals or other mechanisms that provide you with the ability to exercise choice regarding the collection of this information.
RETENTION
We reserve the right to retain any information as long as it is needed to:
(i) fulfill the purposes for which we collected the information; and
(ii) comply with applicable law.
CHILDREN’S PRIVACY
Our Site and Service are not intended for or directed to individuals under 13 years of age, and we do not knowingly collect any personal information from children under the age of 13.
DATA SECURITY POLICY & USER RESPONSIBILITIES
We take the protection of your information seriously and take reasonable and appropriate physical, administrative, and technical measures to protect the information collected through our Site.
While we implement commercially reasonable security measures to protect your privacy, please keep in mind that the Internet is not a 100% secure medium for communication, and we cannot guarantee that the information collected about you will always remain private when using our Site and/or Services.
As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.
CONTROL OVER AND ACCESS TO YOUR INFORMATION
We enable you to have access to and control over the accuracy of your personal information. You can request to update or correct your personal information with us at any time.
If, at any time after providing information or requesting our services, you change your mind about receiving information from us, send us a request specifying your new choice.
Those who wish to update their personal information may do so by contacting Continental Adjusters LLC through the contact information provided on our Website.
By keeping your information current, we will be able to provide future information and services.
Questions regarding this Privacy Policy or the practices of this Site should be directed to Continental Adjusters LLC through our Website.
Please note that email communications may not be secure. Accordingly, you should not include personal or other sensitive information in your email correspondence to Continental Adjusters LLC unless specifically requested.
CHANGES TO THIS PRIVACY POLICY
As our organization changes over time, this Privacy Policy may change as well. We reserve the right to amend the Privacy Policy at any time, for any reason, without notice to you, other than the posting of the amended Privacy Policy on our Website.
We will indicate the date we made the latest update to this Privacy Policy.
Your continued use of any of the Services after the changes have been made will constitute your acceptance of the changes. Please therefore make sure you read any such notice carefully.
If you do not wish to continue using the Services under the new version of the policy, please cease using the Services.
