Atlanta Public Adjuster
Continental Adjusters represents Atlanta commercial property owners and businesses in insurance claims involving fire, water, storm, hail, frozen pipes, and other covered property damage. As a policyholder-focused claims firm, we document property damage, evaluate business interruption losses, and negotiate with insurance companies to help pursue a settlement that reflects the documented loss.
Atlanta Public Adjuster
Metro Atlanta is home to more than five million people across Fulton, DeKalb, Cobb, Gwinnett, Clayton, Henry, and the surrounding counties, and its commercial building stock is unusually concentrated. High-rise office runs up the Peachtree corridor to the 1,023-foot Bank of America Plaza, the tallest building in the country outside New York and Chicago; hotels and warehouses ring Hartsfield-Jackson, which ACI ranked the world's busiest airport in 2025 with 106.3 million passengers; and garden-style and mid-rise multifamily fills the suburbs. That concentration means one weather event produces hundreds of commercial claims at once, and the carrier's adjusters are spread across all of them. Continental Adjusters represents Atlanta owners from its Georgia office in Monroe, about 45 miles east of downtown, and measures its work by how far the final settlement moves from the carrier's first number.
Commercial Claims We Handle in Atlanta
Metro Atlanta commercial properties face risks ranging from tornadoes, hail, and wind-driven rain to frozen pipes, fire, plumbing failures, and business interruption. Continental Adjusters documents, values, and negotiates commercial property claims on behalf of policyholders.
Frozen Pipe and Fire Sprinkler Damage
In December 2022 Atlanta stayed below freezing for three days and hit 8°F on Christmas Eve, and burst pipes and sprinklers flooded high-rise apartments, the Sheraton Atlanta Downtown, Fulton County libraries, and The Varsity on North Avenue.
Tornado Damage Claims
The March 14, 2008 EF2 tornado crossed downtown Atlanta with winds near 130 mph, damaging CNN Center, the Omni Hotel, and the Georgia Dome and blowing out windows at the Georgia World Congress Center and the Westin, and Georgia's widest recorded tornado, 1.25 miles across, struck Henry County in 2023.
High-Rise Glass and Curtain-Wall Damage
Wind and debris damage to glazing and curtain-wall systems lets wind-driven rain into floors below, so a high-rise claim has to trace interior water damage back to the envelope opening that caused it.
Wind-Driven Rain and Storm Water Intrusion
Helene dropped 11.12 inches of rain on Atlanta in 48 hours in September 2024, breaking a record set in 1886 and overflowing Peachtree and Nancy creeks, and separating covered wind-driven rain from excluded surface flooding decides those claims.
Hail Damage Claims
Spring hail damages the large low-slope roofs on Atlanta's big-box retail, warehouse, and distribution buildings, where a membrane replacement can run into seven figures.
Fire and Smoke Damage
Restaurant and commercial-kitchen fires in Atlanta's dense dining corridors and mixed-use buildings spread smoke through shared HVAC into units and tenant spaces the fire never touched.
Business Interruption Claims
Hotels, restaurants, and retailers closed by physical damage, or by a civil-authority order after a storm, need lost income and extra expense calculated across the full period of restoration.
Plumbing and Riser Failures
Supply and drain riser failures in mid- and high-rise buildings send water down multiple floors and across tenant spaces, which makes the failure point and the building's maintenance records central to coverage.
Not sure your loss is covered?
Request a review of your Atlanta commercial property claim before accepting the insurance company's offer.
Request an Atlanta Claim Review →Who Continental Adjusters Represents in Metro Atlanta
Office and high-rise owners
Buckhead, Midtown, Downtown, and Perimeter Center office and mixed-use buildings with complex envelope, riser, and tenant-improvement exposure.
Hotels near Hartsfield-Jackson and the convention district
Airport-corridor and downtown hotels whose claims pair building damage with lost room nights.
Multifamily owners and managers
Apartment and condominium communities across the metro, including the high-rise and garden-style properties that filed the most burst-pipe claims in December 2022.
Industrial and logistics operators
Warehouse and distribution facilities serving the airport and the metro's interstate corridors, with large roofs and inventory at risk.
Restaurants and retail
Single-location restaurants, shopping centers, and retail landlords whose income stops the day the doors close.
Condominium associations, churches, and schools
Boards and institutions that carry commercial policies but have no claims staff of their own.
Why Atlanta Owners Choose Continental Adjusters
Five commitments guide how Continental Adjusters represents commercial property owners across Atlanta and throughout Georgia.
01. Policyholder-Only Representation
Continental Adjusters works for the building owner on every claim and never for an insurance company.
02. Local Georgia Office
Continental's Monroe office puts its adjusters within driving distance of every metro Atlanta county, rather than flying in after a storm.
03. Large-Loss Scale
Continental has collected more than $4 billion over more than 25 years, including a Hurricane Laura engagement where the settlement rose from $40 million to $64 million.
04. Building-System Expertise
Continental documents sprinkler, riser, roofing, and curtain-wall failures with its own diagnostic equipment, the approach it used to overturn a school district's denied pipe-break claim.
05. Forensic Business Income
Continental's forensic accountants build hotel, restaurant, and retail income claims from the business's own records.
Your property. Your claim. Your interests.
How Continental Adjusters Works an Atlanta Claim
From the initial property inspection and policy review to damage documentation, business-income analysis, and negotiation, Continental Adjusters guides Atlanta commercial property owners through each stage of the claim.
Site Visit and Policy Review
Continental inspects the property and reads the full policy, including vacancy, protective-safeguard, and heat-maintenance conditions that often decide freeze and water claims.
Signed Authorization
The owner signs a Georgia Commissioner-approved contract and a written authorization before Continental contacts the carrier.
Building-System Documentation
Continental traces the loss to its source, whether a burst sprinkler head, a failed riser, a damaged roof membrane, or an opened curtain-wall panel, and prices every affected floor and tenant space in Xactimate.
Income and Extra Expense
For operating businesses, Continental's forensic accountants calculate lost income, continuing expenses, and extra expense through the period of restoration.
Negotiation to Payment
Continental meets the carrier's adjuster and engineers on site, answers reinspection requests, and takes amount-of-loss disputes to appraisal when negotiation stalls.
What Hiring an Atlanta Public Adjuster Costs
Hiring Continental Adjusters for an Atlanta claim costs nothing until the insurer pays, because the fee is a fixed percentage of each insurance payment, written into the contract before work starts. Georgia caps public adjuster commissions at 33.3 percent of the settlement, and on large commercial losses Continental's percentage is negotiated well below that ceiling. The decision for an Atlanta owner is whether the fee is smaller than the gap between the carrier's estimate and the documented loss; on high-rise water, multi-tenant fire, and hotel business interruption claims, that gap is usually where carrier estimates leave the most out.
Request an Atlanta Claim Review →Atlanta Public Adjuster FAQ
Talk to an Atlanta Public Adjuster
Continental Adjusters reviews Atlanta commercial claims from the day of the loss through a denial or a low offer. Send the policy and the carrier's estimate, or call the Georgia office, and Continental will show you where the documented loss and the carrier's number diverge.
Request an Atlanta Claim Review